Ad Special T's Inc

I called on Nov 5th, 2015 to ask a simple question about printing words on my own shirt. S/He said s/he must see the tshirt(huh? I told them it is 100% cotton tshirt just like theirs)...I just wanted to know how much per letter with standard size would cost me. S/he was being an a**hole and snapped at me and hung up on me before I asked for email address to send him the 6 simple words I wanted on my common 100% cotton tshirt. Lost a potential customer big time. Kudos to your horrible customer services.