Bank of the West

I have a loan through Bank of the West and I can not express how frustrating it is to only make payments by check, with cash, or my account and routing number from the bank I actually use which is Chase. Bank of the West does not allow you to make any payments with another Bank's credit or debit card but they have no problems taking cash right out of my hands. Get with the times! I had over $6,000 to pay off and not once can I just make a payment online or over the phone with my debit or credit card. They truly need to make it more convenient for their customers so I don't have to make a cash withdrawal, give my account and routing number out, or have a write a check like an 80 year old woman. Again, get with the times. After a year of this I'm looking into refinancing my loan with another bank that is more accommodating.