Simi Health Center-Urgent Care

I was told 30 mins,there's only 1 person in front of me.I know I needed an x ray for poss cracked ribs,20 mins in the front office waiting room,then another 40 minutes in the tiny back room....no doctor showed up...I could hear them chatting and laughing through the walls and having a good ole time.....still no one showed up...not even a dr came to ask me why I was there....1 hour 10 minutes later I walked out still injured,no x ray. and to cap it off the receptionist told me when I was leaving there were 2 people ahead of me now....I got my co pay back,and saw they were l eating heir lunch......Urgent care I don't think so,I could have been dead in the back room for all they knew......Never again,poor service..I was in agony,but who cares? ............... no one..