River City Gun Exchange

2370 Fruitridge Road, Sacramento
Website: rcgunexchange.com
Phone: +1 916-428-0377

Opening hours:
Monclosed
Tue10:00-18:00
Wed10:00-18:00
Thu10:00-18:00
Fri10:00-18:00
Sat10:00-18:00
Sunclosed

Categories: Establishment 

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Reviews

1
Feb 05, 2018

wakatoryu

WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE ANYWHERE! If you value customer service of any kind whatsoever DO NOT COME HERE! Came in to take my "Fire Arm Safety Certificate" test. The employee that assisted me was an older Asian gentleman (kinda resembled a tubby "Lo Pan" from Big Trouble Little China, with the long scraggly goatee, authentic long fingernails, the whole 9 yards!) Very rude, very brief, very short, and repeatedly, (mind you this was my first time ever doing this so it wasn't like I was doing much talking or much of anything to have agitated him other than stand there quietly, maybe it was because I wasn't Asian?) I believe the owner is Asian so this guy must have definitely been family to have talked the way he did to me (a paying customer!) Needless to say I paid for and took my certificate but immediately left and completed the transfer elsewhere, (but I wont say where because I don't want this to sound like I'm putting in a plug for any other business.) My only business is to leave an honest review of my experience. This place must get ALOT of business/customers or have the cheapest prices around or something to afford to treat/speak to a customer they way they did to me, (or get so many customers that it is an annoyance?) Irregardless rarely if ever have I actually left a place of business so completely and utterly pissed off. I would hate to think how you would be treated if you actually had a real problem or issue with anything, would never go back here and you can bet I will say likewise to anyone I know! I wish I could put zero stars!!!


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