No customer service at this pharmacy, actually no service at all. I have been here twice since they have opened, but will not be found here a third time. The attendant who takes prescriptions says, "when do you want it". I said I as soon as possible. I am told it will be thirty minutes. I tell her OK and that I will wait for it. Apparently she doesn't forward that information to anyone else. After thirty minutes of sitting four feet from the counter, I go back up to see if it's ready, the answer was yes. My name was never called to advise me of this however. So, no big deal, until I am told because of the nature of the medication I must have a Pharmacist consultation. Regretfully, the Pharmacist has now gone to lunch and won't be back for a while. I mention that I had picked up this prescription previously and declined the consultation. I am then dictated CA law requirements. I wait twenty minutes more and listen to the attendant tell the Pharmacist that I am declining the consult. She says OK. If you are in pain and need medication fast, find another pharmacy with compassion and a process in place that doesn't leave you waiting almost an hour.
No customer service at this pharmacy, actually no service at all. I have been here twice since they have opened, but will not be found here a third time. The attendant who takes prescriptions says, "when do you want it". I said I as soon as possible. I am told it will be thirty minutes. I tell her OK and that I will wait for it. Apparently she doesn't forward that information to anyone else. After thirty minutes of sitting four feet from the counter, I go back up to see if it's ready, the answer was yes. My name was never called to advise me of this however. So, no big deal, until I am told because of the nature of the medication I must have a Pharmacist consultation. Regretfully, the Pharmacist has now gone to lunch and won't be back for a while. I mention that I had picked up this prescription previously and declined the consultation. I am then dictated CA law requirements. I wait twenty minutes more and listen to the attendant tell the Pharmacist that I am declining the consult. She says OK. If you are in pain and need medication fast, find another pharmacy with compassion and a process in place that doesn't leave you waiting almost an hour.