The manager on the shift when dining room opens is beyond rude. One morning while I was eating breakfast before I was going to leave the establishment I went to the bathroom and noticed I needed a code to get in the bathroom So I went to the register and ask the manager which had just took my order 20 minutes before If I could get the code for the bathroom and and she responded the code is on your receipt And I explain to her I had phone the receipt away if I could get the code and she shrugged her shoulders and said it was not her problem I explained to her ma'am I just ate my meal here and threw the receipt away, you took my order,she ignored me and went to drive thru window. The security guard gave me the code so I could use the restroom. She is always in a bad mood when I go at that time. Other than her all other staff is friendly.
We stopped here after arriving at LAX. I should have known to go further away from a major airport before stopping because the areas often feel less than safe. But we were hungry and the kids had never been to a Carl's Jr. They do have a large back parking lot and a "double drive through", but the outer lane was roped and coned off, and appeared to have been so, for some time. They were sorely understaffed with only one cashier and a runner to deliver food. The man who appeared to be a manager or perhaps owner, intermittently helped with order taking. The line was long and a customer asked if there was only one cashier, with such a long line and the aforementioned manager/owner just said "yes". I ordered fried zucchini and verified it with manager/owner guy, after reviewing my receipt. He said he'd take care of it. I never did get it. The mix on the multiple fountain drink machines was wrong with either not enough syrup or too much. The drink area was completely littered and sticky. A customer with a family was made to order and pay for food before gaining access to the restroom. I guess I can understand that to a degree, but it was clear that they were there to eat. Overall though, the food was good. But it was certainly an area that made me uncomfortable and the parking area had a lot of random people walking around cars and too close to us for comfort.