Took my moms van in cause the fuse keep popping and finally wouldn’t start. She took it there in April so they could fix it and by October it did the same thing and died. Called to make appt. and was told bring it in Friday and they’ll have it done by end of day. Got a call that the battery was dead so they couldn’t to a diagnostic test and wanted to hundred dollars for a new battery we went and bought a new battery for $68 at AutoZone they charged us $60 to put it in then was told they still cannot do diagnostic test because they found out there was a leak in the water pump and that was another $400 for water pump and labor we found our own water pump at AutoZone for $79 they charge $200 to put that in we are in the hole now for $520 and still no diagnostics test and did not fix the first problem we went in for which was the fuse I run out of money we have to have the car towed out Chris said he was sorry they could not find a problem but if they were given the chance to keep looking and charging us money they would’ve found the problem. I felt my 61 year old mom and I got robbed
Took my moms van in cause the fuse keep popping and finally wouldn’t start. She took it there in April so they could fix it and by October it did the same thing and died. Called to make appt. and was told bring it in Friday and they’ll have it done by end of day. Got a call that the battery was dead so they couldn’t to a diagnostic test and wanted to hundred dollars for a new battery we went and bought a new battery for $68 at AutoZone they charged us $60 to put it in then was told they still cannot do diagnostic test because they found out there was a leak in the water pump and that was another $400 for water pump and labor we found our own water pump at AutoZone for $79 they charge $200 to put that in we are in the hole now for $520 and still no diagnostics test and did not fix the first problem we went in for which was the fuse I run out of money we have to have the car towed out Chris said he was sorry they could not find a problem but if they were given the chance to keep looking and charging us money they would’ve found the problem. I felt my 61 year old mom and I got robbed