I was taken advantage of and I do not appreciate it. I took my car in for a diagnostic, which they said was free, and the mechanic told me he would have to keep it over night and take the battery out of it etc etc, I said fine. After he didn't call me the next day to tell me my car was ready to be picked up I called him and to my surprise he tells me that I'm looking at a bill of over $200. Why? I came in for a free diagnostic and he tore my serpentine belt, didn't even give me the option to find a replacement myself which would have been cheaper, and made me pay the ridiculous amount. Best part is I call corporate asking them to handle the situation and they did nothing about it. I have not been reimbursed for even half of what I was charged and I will be taking this matter to a higher authority. Just because you need your bills paid doesn't mean you should take money out of my pocket, I have bills too.
Nice shop close to home. Took about a month to get my truck to act up because it only did it every now and then. They were very patient with me and turned out to just be a bad wire harness. They were able to fix it and I was out of there super cheap. Met the new owner and wasn't aware they did oil changes too. Just scheduled my 100,000 mile service because they beat the dealer price. I'll keep you guys posted on how it goes.