Butcher's Block & Building Materials

Butchers Block sold me a specific grade of lumber for decking and upon delivery about 50% was damaged (rotted, 10ft long cracks, gashes on the top of the boards). The owner Glenn didn't like that I wanted to return the damaged pieces and keep the non-damaged boards. He only kept repeating "That's how I get it from the mill." And "No, you can't look in the yard at my inventory." I'm not sure why Glenn would not want to make the situation right. It may be how you got it from the mill, but that doesn't mean you can sell it to me damaged. You wouldn't sell someone a new window with broken glass, just because it arrived at your shop like that. Very poor customer service! It's too bad you can't trust this business owner.