Wilshire / Western Station

After noon on 9.11.17, east bound GPS indicated 20 bus in 30 min @ 2:19. A 20 bus with GPS turned off arrived at 2:36, practically ran a red light to avoid picking up this rider. Then the 13 mins for the next 20 bus became 20 approx, pack to the door to wait an additional 8 min for a 20 bus to arrive to pick up remaining riders whch were 5. From Wilton to Nornandie, many riders who were waiting were irritated clearly for having to wait for the inconsistency in services. Clearly, MTA does not care as this is a frequent occurrence