What a great experience.
First and most important, Ivy was exceptional.
I brought in my ATT internet box to send back to ATT.
She took care of it for me immediately.
Most important, she had me take a pic of my shipping receipt. Turns out, ATT tends to lose these things and if you can't prove you shipped it, they will make you pay for it.
And I did lose my receipt.
So, kudos to Ivy, and her spotless store.
What a great experience. First and most important, Ivy was exceptional. I brought in my ATT internet box to send back to ATT. She took care of it for me immediately. Most important, she had me take a pic of my shipping receipt. Turns out, ATT tends to lose these things and if you can't prove you shipped it, they will make you pay for it. And I did lose my receipt. So, kudos to Ivy, and her spotless store.