The UPS Store

Worst UPS store ever! My office is 2 doors down from this store ste 100 and our packages get dropped off there by UPS drivers to ste 130. We trace package and it shows it was signed and received by this location by Rodriguez one of the employees. You go and ask them for your package and the say they didn't receive it. When we make a claim with UPS and its traced, its been sitting in their store for 20 DAYS and they are too lazy to look. This has happened 3 times in 6 months by me personally. My co- workers all have experienced this same scenario several times. UPS needs to investigate this. First of all their driver that delivers this route can't read and deliver at the right suite number. The people at the UPS store are so rude and obnoxious. They need Customer service training and UPS training. Disgusting Service!