If I was given the option, I wouldn't have put any stars!!! The most HORRIBLE public transit I have ever had to deal with. So unreliable, so many times have I waited for hours for the TART. On top of that, the app they have, to check the time of arrival for the TART is so inaccurate, the times for the bus jump back and forth. 1 minute it says it's going to be there in 25 minutes then when I go to check it again it will jump to 58 minutes, and it's continuously doing that for every bus I check times for. Today while I was waiting at the Hampton the bus drove right by the Hampton without pulling in, so when I called to ask what the problem was, that I've been waiting there for almost 2 and a half hours for a bus, and it drove right past me. They're response was telling me there was a customer on the bus that had an emergency and had to get to Truckee, that's why it didn't stop. So my question is since when is the Truckee TART running emergency services for random customers instead of dropping the person off at the next stop and having them call 911? I'm so disappointed in the public transit and the city of Truckee in general. The only reason I continue to rely on the unreliable TART, is because my car was stolen and wrecked. I have no other choice. If you are new to the area, I would recommend finding any other way to get around, instead of waiting and waiting for the TART. No one ever seems to know the arrival times and most likely you will be waiting for hours. Good luck!
All USA
If I was given the option, I wouldn't have put any stars!!! The most HORRIBLE public transit I have ever had to deal with. So unreliable, so many times have I waited for hours for the TART. On top of that, the app they have, to check the time of arrival for the TART is so inaccurate, the times for the bus jump back and forth. 1 minute it says it's going to be there in 25 minutes then when I go to check it again it will jump to 58 minutes, and it's continuously doing that for every bus I check times for. Today while I was waiting at the Hampton the bus drove right by the Hampton without pulling in, so when I called to ask what the problem was, that I've been waiting there for almost 2 and a half hours for a bus, and it drove right past me. They're response was telling me there was a customer on the bus that had an emergency and had to get to Truckee, that's why it didn't stop. So my question is since when is the Truckee TART running emergency services for random customers instead of dropping the person off at the next stop and having them call 911? I'm so disappointed in the public transit and the city of Truckee in general. The only reason I continue to rely on the unreliable TART, is because my car was stolen and wrecked. I have no other choice. If you are new to the area, I would recommend finding any other way to get around, instead of waiting and waiting for the TART. No one ever seems to know the arrival times and most likely you will be waiting for hours. Good luck!