This has always been a favorite restaurant of mine; however, my last experience was really disappointing. We made reservations for last Saturday. The man who answered said they were a little busy, come at 8:20. We arrived to find a restaurant full of waiting patrons. Most still even had menus on the table. No food in sight. We asked about our table & the hostess replied there still a very long wait. She informed us that all of these people made reservations 2 days ago and we had only made them 2 hours ago. What difference does that make? We were given a reservation. If they had just said, we’re full for the evening come another time that would have been fine. Then the hostess said, “well, it’s my first day.” Well, I won’t be returning and neither will my family & friends.
All USA
This has always been a favorite restaurant of mine; however, my last experience was really disappointing. We made reservations for last Saturday. The man who answered said they were a little busy, come at 8:20. We arrived to find a restaurant full of waiting patrons. Most still even had menus on the table. No food in sight. We asked about our table & the hostess replied there still a very long wait. She informed us that all of these people made reservations 2 days ago and we had only made them 2 hours ago. What difference does that make? We were given a reservation. If they had just said, we’re full for the evening come another time that would have been fine. Then the hostess said, “well, it’s my first day.” Well, I won’t be returning and neither will my family & friends.