I would not recommend this company for tankless water heater service. They botched a diagnosis and repair of my tankless water heater, taking 8 service calls to figure out what was wrong with my heater, at one point they told me I had to replace the heater. Turns out the electrical control box was faulty and needed to be replaced.After almost $1,000 in parts and labor, they finally figured out what was wrong. One star since they were mostly pleasant despite the frustrating experience.
I would not recommend this company for tankless water heater service. They botched a diagnosis and repair of my tankless water heater, taking 8 service calls to figure out what was wrong with my heater, at one point they told me I had to replace the heater. Turns out the electrical control box was faulty and needed to be replaced.After almost $1,000 in parts and labor, they finally figured out what was wrong. One star since they were mostly pleasant despite the frustrating experience.