Summit Properties Group

6694 Amador Plaza Road, Dublin
Website: summitpropertiesgroup.com
Phone: +1 925-560-1100

Categories: Establishment  Real estate agency 

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Reviews

5
Dec 01, 2017

Jennifer Collins

My husband and I used Jeannie to list our house in Oakland and to purchase a new home in Danville. After a bad experience with another agent when we purchased the Oakland home, we both were ready to be very critical of the experience. Jeannie vastly exceeded our expectations with both transactions and on every exchange we had with her. She was absolutely the best to work with and if we ever need to sell/purchase property again, she's our agent! Coincidentally, we share the last same last name as Jeannie, but there is no relation. Specifics: We started the process by trying to find a new home first. Jeannie LISTENED to all our needs, and importantly our wants. She showed us numerous homes, patiently understanding if we found even the slightest thing wrong - and we were very picky! When it didn't seem like we were going to find a home in the specific area we were looking for, she helped us select other areas to consider. She kept us informed with up to date information and responded quickly when we wanted to tour a home. We went through multiple negotiations and Jeannie helped keep us positive when our offers weren’t selected. Once we found the perfect home, we had to begin negotiations. Jeannie was extremely aggressive on our behalf, but educated us if we ever had unreasonable expectations. She creatively came up with solutions to help us keep our desired purchase price, which was below the list price. We had some complex negotiations with a leaseback and tight timelines and Jeannie worked through it all with ease. Once our offer was accepted, Jeannie stayed in constant contact with us as we prepared to fund our loan. There were tons of complexities with the funding due to the size of the loan, the challenging lending market, etc, but Jeannie kept us informed at every step and made sure we met all of our deadlines. Now that we’ve moved into our new home - which we love! - we’ve had numerous realtor solicitors compliment us on what a great deal we bought our home at! Once we closed on the Danville home, we were ready to list our Oakland home. While we were anxious to get it on the market, Jeannie instructed us to wait as long as we could to capture the rapidly increasing market. We thoroughly discussed strategy and price and Jeannie kept us informed daily on recent comps and properties coming on the market. Because of this, we were able to achieve our “dream” price for the house. Jeannie immediately changed hats and negotiated on our behalf as a seller. She was equally aggressive in these negotiations and helped us to stand our ground on counter offers. Again there were some tricky points of negotiation with city requirements and Jeannie came up with creative solutions to negotiate these all to our benefit. We successfully sold that home at significantly above our asking price. Summary: Jeannie worked incredibly hard for us on both transactions. She was available day and night for any questions or concerns that we had. She always listened to us, she always aggressively negotiated on our behalf, and she kept us educated and informed at every step of the process. Jeannie was an absolute pleasure to work with through the entire process. My husband and I were absolutely shocked by the difference in service level provided by our former agent and what Jeannie provided. Jeannie by far exceeded our expectations at every step! If you are even considering buying or selling a home in the East Bay, talk to Jeannie first!


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