Sub Machine

Today was my first time ever trying this place and it wasnt a pleasant experience. I walked in with my family and no one greeted us. Ok whatever no one said hi, not the worst thing in the world. Get over it.... Then the lady at the counter ask what we would like. (Younger girl with dark hair) No smiles, not very friendly but not rude either. First impression tells me she didn't want to be there. Then this older red headed lady walks in and the mood changes. First impression is she is the mean boss lady because everyones demeanor changed as soon as she walked through the door. Anyway my husband states which bread he wanted and the young lady informs us they dont have that bread. Ok whatever, it happens right. so he settles for white bread. He ordered a pastrami sandwhich. Red head lady comments "another pastrami" in a tone like she didnt want to have to make a pastrami sanwhich?. I didn't really understand the necessity of the comment. So husband wants to leave after that and take our money elsewhere because this place clearly does not Have a grasp of good customer service. We decided to stay. Now comes the weird part. Red head lady comes out of the back and is like " why do you guys have such a hard time keeping the stuff in the right containers" then with her bare hands starts picking out all the veggies that had fallen into wrong containers. She then brings out fresh veggies and scoops the veggies out with her bare hands into the old veggie containers. (old should go on top right!) Um lady, you need to put some gloves on those hands! Especially since i seen you wipe the counter in the back with that wet rag and now your touching our food with your nasty dirty rag hands. So now we got veggies in that bin that will go bad and have already been exposed to bacteria and now all that bacteria ia getting into fresh veggies. Then when you place your order and tell them which bread they place your bread in the window on the counter. No plate, no napkin, no anything.hello guys, even though you wiped that counter there is still bacteria on it! Wow i am like disgusted at this point. So anyways... I order the "gambino". Wow what a dissapointment. I felt like i was eating microwaved meat. Very poor quality . the chicken felt soggy and with every bite i took i was eating mouthfuls of lettuce and marinara sauce. I was looking in the sandwhich to make sure there was meat at first. My husband did not care for his pastrami sandwhich, which is odd because my husband loves pastrami sandwhiches. We both agreed we would rather go to subway. In conclusion, my family will never eat here again. Red head lady definately needs to take a course or two in proper customer service, proper food handling tequniques and proper way to treat employees. As we left my husband said " if we get sick, we know why honey" . First impression: Poor quality, poor service, and contaminated food. The sitting area was clean. That was the pnly poistive I can think of.