EXCELLENT SERVICE. FRIENDLY AND VERY PROFESSIONAL STAFF. OUR VISIT WAS FOR RESIDENCE PERMITS. AS WITH ANY APPLICATION, IT DOES HELP IF YOU DO YOUR PART AND HAVE YOUR PAPERWORK PROPERLY COMPLETED. YOU DO YOUR PART AND THE WHOLE PROCESS WILL BE FIRST CLASS. Follow-on report. We submitted our paperwork for residence permits and were interviewed on a Thursday mornings, The following Tuesday morning, 2.5 working days later, we had our passports back with our residence permits. This is exceptional service!
No one ever answers the phone, no one responds to e mails. I got one person on the line once , he promised to get back to me and I'm still waiting. Writing a letter didn't help either. Still waiting. Just want to know where is my passport. Its been 8 months now.