Sha-Tari Braids & Weaves

Scheduled an appointment a day before and turns out I got switched with someone else because I didn't respond to her text the next day that I never recieved. So I asked why would you switch me if we confirmed the appointment yesterday or at least call me instead of text me. She said because you didn't answer the text. And I told her I never recieved it. And She said I'm not gunna argue with you and she started saying I have a slick mouth and Ima smart ass because I asked a question. So I told her I'm not tryna be a smart ass or be rude I just don't understand why I got switched if we already confirmed the appointment yesterday. So I ask am I gunna beable to get my hair braided today or not? And she say oh I don't know if your gunna be have a slick mouth then I don't want to. I wasn't being slick I was asking a question trying to figure out why my spot got taken. We confirmed the appointment the day before. *PS. If you wanna make a double confirmation make sure to call the people not text them. Cuz a text isn't reliable like a call is.

I would like to start off by saying that unfortunately I have not had the opportunity to receive services from this business. However, based off my conversation with the stylist; it is probably the best that I didn't. I reached out over the phone to inquire about a specific braiding style (bob box braids) and I spoke to ShaTari. From the beginning I was told that she was the only one that was able to do that style which was fine by me. I told her from THE BEGINNING my hair was short because I was transitioning from a shaved style; she asked me to text her pictures. I sent her four pictures and she immediately responded with a $90 bill. I told her that that was great and asked when she would be available. She told me same day or next and asked which location I preferred. I confirmed my date and location with her. She asked how long my hair was and I sent her a picture for her to get and idea. I reiterated that I needed her to advise me on the right size of the braid based on my hair length...this is where things got shaky. She told me that she would need to go smaller and it would cost more. I asked her about her specials that she had posted online which showed $60. I was okay with $90 based off of my hair length and her prices she posted on her page. She told me my hair was to short for that price. She then stated that those prices are for her new stylist only (which contradicts the fact she said my hair was too short for that price) and that they can only be done tues-thurs. This information is also NOT posted on her site. This is when I became frustrated. She then, again, asked what my hair looked like and I told her that same thing. She got snappy and told me if I want the special to book with her other stylist. I had been pretty clear through the convo that I wanted her to braid my hair. I asked her again when she was available to physically see my hair so I can get an accurate price and to set an appointment. She then called me with an attitude stating that she doesn't have time to text back in forth because she was in her LA location doing hair. She told me that my hair was too short and that I'm basically asking her to do double the work by putting two different types of braids in my hair (which is unnecessary). She asked me to send her pictures and told me that it would be more based off of how she felt she would need to braid it...without actually seeing my hair. I tried to end the conversation by thanking her for her time and stating that I hadn't had that issue before and wishing that she would actually the time to consult with me in person....then she continued to go back and forth. She told me that she didn't want to do my hair based on how I said others did it. I told her that that wasn't my concern, my concern is that I didn't mind taking the time out to sit and consult with her before she passed judgement. She finally told me that her consultation times were Tues-Thurs only. And then called me petty. Without blabbing anymore, I did not appreciate the lack of information, misguidance, waste of time and unprofessionalism from ShaTari. From the beginning I should have been informed of her process for consultations, conditions of her specials and locations that she works at. It is never of okay to give a potential or current customer a price without proper consultation and without setting the right expectations. Im sure her work is great but I am a creature of habit when it comes to building relationships with clients. Unfortunately, because of her attitude and business habits I am forced to believe that my hair would reflect her attitude....terrible. I hope this helps any future clients. Please be thorough about your wants and needs and she will miss steps...and make sure you hold her accountable for consultations that way you are not misguided.