Avis Car Rental

I've rented many vehicles from this location since it's close to my house. They are very patient and work with me while I sit in cars to find the one that works best. I'm tall and sometimes cannot get the headroom and legroom in some vehicles. A couple weekends ago I mentioned I was going to rent a sports car for a pleasure cruise weekend and asked if there was a way I could pick it up here rather than drive 20 some miles one way to the airport location.. This location doesn't have that class car but they went out of their way and got the sports car I wanted to rent. The bad part was that I forgot to mention that the car couldn't have a sunroof because that lowered the headliner too much which then would contact my head. Unfortunately, the car they brought in did have the sun roof so I ended up having going down to the airport location (which ended up being a bad experience with the sports car they gave me.) As far as taking phone calls? There's only one person at the counter and often there are a couple of renters in front of the counter so if you call, be patient and they will get to you as soon as they can. I wouldn't have expected a car rental company in "sleepy" Rancho Bernardo to be so busy but they definitely are.