SAGE Centers for Veterinary Specialty and Emergency Care

On Saturday April 14 my dog had given labor to a still born pup. We were referred by VCA to go to sage so that my dog can have a C section. We arrived and they immediately started talking about costs, but the doctor had only come in once into our room. Didn't come back for a check up or for the 2 times we had asked for her to come back. Each time an assistant returned and would tell us she was in the phone. She had been on the phone for 2 hours and still hadn't come back. We were given a total for the emergency fee, x ray, and blood panel test to see how my dogs levels were. 40 minutes later the assistant came in telling us she already administered my dog medicine. What if my dog had been allergic or just the fact that we couldn't afford the medicine was a factor. We had even let the assistant know our limit and still proceeded to charge us for it instead of stating she did it without consent or that she had made a mistake. We addressed this issue with another assistant because the initial one didn't want to come back and address her mistake. Once all the is done 2 hours later, no results, no solution being given. They let us know that as per our request we can take my dog home and if in 4 hours she didn't expel another pup she would need surgery. Totally aware, genny is my service dog, I take care of my baby. They wanted to charge us 6000 on top of whatever they had already done to her which wasn't approved. Anyways we had taken my dog out of sage and taken her to another pet hospital on Camden and Ross! Amazing vet there. He works with you on prices and they aren't jacked up. He actually cared about the animal and not the money. To end the story, the clinic my dog is at now is helping her, unlike sage and to top it off sage knew we took genny to the pet hospital and still called animal services to come to our door. They are the ones that showed neglect and then called animal services when all we did was get our dog care elsewhere so it wouldn't be so much money. Sage is just money hungry and don't care to work on payment plans.