I've been shopping there for 10 years. Recently however the customer service is lacking. Deli service is slow and understaffed. There's no sense of urgency when it comes to helping customers. I stood at the customer service counter for 5 minutes without a acknowledgement from any clerk. After I was asked if I had been helped I waited 5 more minutes and I wasn't helped and left there. It's really too bad. It's a nice store and some of the employees are helpful but the new younger ones don't seem to care or have a clue of what customer service is. It's quite simple really!
I've been shopping there for 10 years. Recently however the customer service is lacking. Deli service is slow and understaffed. There's no sense of urgency when it comes to helping customers. I stood at the customer service counter for 5 minutes without a acknowledgement from any clerk. After I was asked if I had been helped I waited 5 more minutes and I wasn't helped and left there. It's really too bad. It's a nice store and some of the employees are helpful but the new younger ones don't seem to care or have a clue of what customer service is. It's quite simple really!