Robert Cauer Violins

Went there to buy a violin outfit yesterday, I was very hesitant about buying a new violin but decided to go to Cauer's after I read about their trade-in policy. I made an appoint with their welcoming receptionist who asked about what I was looking for and my size. The area was a little shady but inside it was like strings galore, they had all types of violins including a single-stringed violin whose neck had to be at least two feet long, and a Hardanger fiddle. There were all types of instruments that I had never seen before. We waited( I arrived early) at the living room-like area until they got me set up in a room with instruments to try. Mr.Cauer himself gave me some pointers one how to use the process of elimination to pick the right instrument and let me try them periodically bringing new violins. The instruments were all beautiful and a great quality. I was very pleased with their selection. Mr.Cauer's assistant also helped me look for a new bow and were very knowledgeable about the bow and asked me for my preferences and I was pleased to find the perfect bow. They knew just what I was talking about when I asked for a heavier stiffer bow. The purchasing process was a breeze, Mr.Cauer only brought me instruments in his price range(he prefers his customers don't know the price because then they may think that only because it's more expensive it may be better for you which is not always the case). They explained their policies, and recommended I buy insurance for my instrument. Even went as far as gifting me my case and rosin for being a first-time customer!! Today I played my instrument for the first time in public at church(I am the only violinist and play by myself) everyone noticed the difference between my old instrument and my new "Marina". I was very pleased with the shop, their customer service(everyone was so friendly and made the process so easy for me a first-time buyer by myself) , and most of all their instruments, I can't keep my hands off my new instrument!