Red Shift Internet Services

As amazing as it sounds in 2017, we live in a neighborhood in Santa Cruz mountains that does not have any highspeed internet options nor any cell coverage. I was chasing down every possibility and either getting "sorry we don't have service in your area" or "we can get you connected for $250,000, please pay upfront" when I stumbled across RedShift internet services. They're a small, locally owned company where phones are picked up by a real human beings sitting in Monterey and emails are answered promptly. Instead of blowing us off like every other ISP, even though we live more than an hour away from their office, they came out to check out our neighborhood. Even though the terrain and the trees were too challenging for them to directly provide service to the houses, RedShift moved heavens to figure out a way to get a 100 Mbps wireless backhaul at reasonable prices into the area so that we could distribute the internet signal and finally join the rest of US and stream Netflix and watch YouTube videos. It's been 6 months since we were able to get the link up and running - it's been a very challenging winter with hurricane force winds and torrential downpours, and RedShift has done admirable job keeping the link up and running, quickly responding and figuring out ways to keep people online while dealing with downed towers and antennas. We've had some disruptions this winter, but RedShift's been responsive and prompt in responding to our support requests and keeping us updated on their progress and getting us back online. Living in the mountains, we're used to power and phone service going down, and RedShift has been a life line in keeping our little neighborhood online come rain or come shine.