R Cleaners

Well, things were ok for a time but looking back I should have seen the warning signs and stopped coming here. We have been coming here for about 6 months after trying a couple of other (lousy) local cleaners. There were a few times that the laundry came back with the same stains that I brought it with. The owners would always seem pissed but reluctantly wash it again. There was one time my white shirt came back and had yellow all around the edges of the shirt, supposedly from a chemical they use. I had to argue with both of the owners for 10 minutes before finally I gave up and left with my tail between my legs and a yellow white shirt. This time though, should teach you all to NEVER EVER go to this place. I took my beige Anthropologie comforter ($400) in for the third time in a few months as my dog has a habit of coughing up hair balls on it. This time I brought it home and waited for about 3 weeks to open it because we're in the process of moving. When we opened it we were shocked to see big white blotches all over the comforter! It looks as if they poured bleach on multiple spots, not just where the vomit was. Well, long story short, you can imagine how my visit to them went today. They immediately remembered me and the comforter (warning sign) and the owner got very defensive explaining that they washed it thrice and the stain wouldn't come out so they bleached it....ummm.... Really?? Is that standard? Then after a moment she started speaking another language to her husband who was hiding in the back. Then she changed her story. She said they didn't bleach it, only used a pressure washer on the spot where the vomit was. Well, that is fine, if you like to have ruined $400 comforter. However, their story doesn't jive. Why is there 4 big bleach spots on it now? Also, ironically, next to two of the bleached patches, there is still a big red stain! Please, do yourself a favor. Find another dry cleaner. If you do use them, do so with caution. Do not take anything there that you wouldn't mind throwing away. Hope you can see the stains in this Low light photograph. I am so bummed out.