Always a great experience.... for me. I once referred a friend to go here and they said they were treated horribly. I felt so bad and they went to Irvine and said it was better there. But I am always treated very well here. I love the quick oil services, and I've purchased two cars here. First the Crosstrek, then upgraded to the Outback once we had kids. Excited to check out the new full size car in 2019. I still refer to this location.
I went in for 12 month maintenance, and to check on my stereo (which had been cutting in and out occasionally). It took about three hours, but they warned me that it might take that long. They were very friendly, very helpful, and very concerned with my satisfaction. It turns out that my stereo needed what the service representative called a logic update. I haven't had any problems with it since they updated it. I was very pleased with my experience, and I will take my car there for any future maintenance.