Bad service, service manager Roland would rather stare at random ladies in the store than help customers.
Don't bring your car here for repairs. I had a fully serviced AC in September before moving and a simple cleaning turned into them claiming that it needs $1500 in repairs.
Took it to another place in AV and it was fixed for $300 to recharge and fix a hose. 100% Pep Boys trying to change for work that wasn't required.
Pep Boys did reach out with an automated reply because of the bad review. I have no reason to do business with them again, and I made sure to talk to fleet services so they won't recommend drivers to use Pep Boys again.
Bad service, service manager Roland would rather stare at random ladies in the store than help customers. Don't bring your car here for repairs. I had a fully serviced AC in September before moving and a simple cleaning turned into them claiming that it needs $1500 in repairs. Took it to another place in AV and it was fixed for $300 to recharge and fix a hose. 100% Pep Boys trying to change for work that wasn't required. Pep Boys did reach out with an automated reply because of the bad review. I have no reason to do business with them again, and I made sure to talk to fleet services so they won't recommend drivers to use Pep Boys again.