Oxford Diamond Co.

I have been ordering a lot from Oxford diamond co. and have been happy up until now. They don't notify me when something is not in stock and I even had one package that was missing an item only to find out it was not available either. No notification. That is not good business. I don't know if I will do business with them anymore. They do have nice stuff and I like the no shipping charge but they need to improve there communication skills with there customers. Also if something is not in stock and they tell you then they should refund your money that day. I'm still waiting for a couple of items that I have not gotten a refund on and it's been a few days. They are suppose to refund the same day if the item is not available. I'm still waiting!