I chose this salon based on the great reviews but sadly I cannot give them a great review. The website said they were open until 7 pm on Sunday, i arrived at 5:45 and asked if they accepted walk-ins? I was greeted by , whom I'm assuming is the owner, a male who reluctantly said "yes" & shooed me to select my color. After selecting my color, i was sent to sit in the chair where 3 nail technicians started working on me. Only one nail tech greeted me or asked how I liked my nails shaped, as is usually the custom. They were all talking amongst themselves & laughing. Usually, I 'm not offended but I had to ask "what's so funny?" The only nail technician who initially greeted me said " You are Queen for the day!" Because I had now 4 nail techs working on me (another tech joined) I replied "no, you just want to go home." She said "we close 6 pm on Sunday." I told her not per your website. Anyway, i felt rushed, even though I told the nail tech working on my right hand I like my nails square shaped, she ignored me because she was too busy talking and cut my nails below the nail bed, even filing it hurt when the other tech tried to make what was left of the nail into a square shape. My nails were never soaked to soften the cuticle, only cuticle remover was applied & it hurt while it was being filed. I asked for my hands to be soaked and again I was ignored. When i was done, no one said anything they just all got up and went into the back. I stood there waiting for someone to cash me out. I said to the owner, "next time if you're closing just say so. My appointment was rushed!" He replied make an appt next time, we close at 6." I showed him the website with his address & hours, which stated they closed at 7. Well, for me there will not be a next time.
I chose this salon based on the great reviews but sadly I cannot give them a great review. The website said they were open until 7 pm on Sunday, i arrived at 5:45 and asked if they accepted walk-ins? I was greeted by , whom I'm assuming is the owner, a male who reluctantly said "yes" & shooed me to select my color. After selecting my color, i was sent to sit in the chair where 3 nail technicians started working on me. Only one nail tech greeted me or asked how I liked my nails shaped, as is usually the custom. They were all talking amongst themselves & laughing. Usually, I 'm not offended but I had to ask "what's so funny?" The only nail technician who initially greeted me said " You are Queen for the day!" Because I had now 4 nail techs working on me (another tech joined) I replied "no, you just want to go home." She said "we close 6 pm on Sunday." I told her not per your website. Anyway, i felt rushed, even though I told the nail tech working on my right hand I like my nails square shaped, she ignored me because she was too busy talking and cut my nails below the nail bed, even filing it hurt when the other tech tried to make what was left of the nail into a square shape. My nails were never soaked to soften the cuticle, only cuticle remover was applied & it hurt while it was being filed. I asked for my hands to be soaked and again I was ignored. When i was done, no one said anything they just all got up and went into the back. I stood there waiting for someone to cash me out. I said to the owner, "next time if you're closing just say so. My appointment was rushed!" He replied make an appt next time, we close at 6." I showed him the website with his address & hours, which stated they closed at 7. Well, for me there will not be a next time.