Edit: I am amending my review because of a recent encounter with their shop. I needed a seat repair and their shop went out of their way to help me get it fixed and to have Subaru cover the cost. A big shout out to Ken, Thank you!
Old review: This business has the worst customer service I have ever encountered. I've been trying unsuccessfully for a month to get them to fix my airbags after I was sent a recall notice from Subaru of America. Too bad they aren't worried about the safety of my family. Corporate wasn't much help either though. I've called them regarding the matter twice to no avail. If you're considering buying a Subaru, I would reconsider.
Edit: I am amending my review because of a recent encounter with their shop. I needed a seat repair and their shop went out of their way to help me get it fixed and to have Subaru cover the cost. A big shout out to Ken, Thank you! Old review: This business has the worst customer service I have ever encountered. I've been trying unsuccessfully for a month to get them to fix my airbags after I was sent a recall notice from Subaru of America. Too bad they aren't worried about the safety of my family. Corporate wasn't much help either though. I've called them regarding the matter twice to no avail. If you're considering buying a Subaru, I would reconsider.