Jason initially helped me create the perfect engagement ring for my fiance. My review on the ring has also been posted, maybe 6 months ago on Yelp. This time I wanted to share my experience with Jason after the stone came lose. After discovering that the setting had been altered after some normal wear and tear I called Jason and he told me he would fix it no charge which I was very pleased to hear. However, what was special about this incident was the fact that he paid for the shipping of the ring, along with full insurance. He was able to create a stronger custom setting that looked spectacular. He fixed the ring in under three days and even offered to pay for the shipping and insurance to send it back. However, because I was in town that weekend I decided to pick it up myself. Needless to say the ring looks beautiful and he definitely made sure the stone was not going anywhere. As someone who is usually skeptical about salesmen and the jewelry industry I can say with complete confidence that Jason is a man of integrity. He is honest, respectful and takes great pride in his work. Thank you Jason!
Jason initially helped me create the perfect engagement ring for my fiance. My review on the ring has also been posted, maybe 6 months ago on Yelp. This time I wanted to share my experience with Jason after the stone came lose. After discovering that the setting had been altered after some normal wear and tear I called Jason and he told me he would fix it no charge which I was very pleased to hear. However, what was special about this incident was the fact that he paid for the shipping of the ring, along with full insurance. He was able to create a stronger custom setting that looked spectacular. He fixed the ring in under three days and even offered to pay for the shipping and insurance to send it back. However, because I was in town that weekend I decided to pick it up myself. Needless to say the ring looks beautiful and he definitely made sure the stone was not going anywhere. As someone who is usually skeptical about salesmen and the jewelry industry I can say with complete confidence that Jason is a man of integrity. He is honest, respectful and takes great pride in his work. Thank you Jason!