International Hotel and Suites

74380 El Camino, Palm Desert
Website: ilodgehotel.com
Phone: +1 760-346-6161

Categories: Establishment  Lodging 

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Reviews

5
Mar 11, 2018

Y Grey

Home away from home. Studio, furnished, balcony with awning, 24 pools accessible, quiet neighborhood suurounded to elpasro, church, market and resturant,

1
Dec 02, 2017

Haley H

DO NOT STAY HERE. If i could give this place 0 stars i would. This place made my list for worst hotels. They obviously don’t know how to clean anything properly, our bed had tons of hair in it(no bed bugs luckily, we checked), shower grout was moldy, dust on top of the fridge and shower, and the floors turned our feet black within an hour. The room we got was not as pictured, with a thin wobbly bed frame and used repainted furniture with a handle or two missing, no phone in our room, and the smoke detector was laying on top of the fridge not connected to a wall and not turned on. Our “curtains” were wicker and 90% see through ensuring no privacy, and the air conditioning has levels 1-5, 1 the coolest and 5 the warmest. We had it on 1 the entire visit and it still wouldn’t get cold. The towel situation angered me the most. We had two towels and a hand towel when we arrived, we used one on the ground as a mat and it was brown when we were done. Went down to the office, asked for three more towels, never received them, had to track down the housekeeper and she gave me attitude when i asked for more than one towel (2)and when they serviced our room, they left us with one bath towel and one hand towel, not even fresh ones. Also the water temperature does not stay one temperature, it will randomly go from nice and warm to freezing cold and then to scolding hot. I HIGHLY RECOMMEND YOU DONT STAY HERE. if you prefer privacy, good service and a clean, up to regulation room go elsewhere.


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