Hilton San Diego Resort & Spa

Stay someplace else!!! This "resort" is a glorified hotel, below average at best. The rooms are dated, tiny, and have a pungent smell that doesn't subside. The corridors feel unsafe, even mid-day, and are more reminiscent of a Motel 6 in a seedy part of town, than a resort and spa. The hotel had multiple business events and conferences during our stay so there were always crowds of people that weren't hotel guests which was a little uncomfortable, especially with my young children there. The staff, with the exception of the server by the pool during our stay, was rude and quite pretentious. The chairs by the pool were covered in bird feces. This list goes on. There are many wonderful hotel in San Diego, don't choose this one.

The SPA is phenomenal and would definitely go back. Dennis The concierge was very helpful and pleasant. The massages and facials was a great experience and will do it again at this location. Ricardo, our waiter at the restaurant, was very friendly and a delight. The entire experience was worth spending the entire day and would recommend it to anyone looking to have a relaxing day away from it all.

Rating has to do with the staff, from the front desk to the wait staff at the restaurant, but mainly the outstanding concierge service! My wife and I stayed at the resort for a week, and Kerry and Gordie made it an awesome experience! They helped us plan the entire week, gave great recommendations, and even helped us get "special treatment" at a couple places, because they had a relationship with those establishments. They took plenty of time to understand what our desires were for the visit, and helped us exceed expectations- they are fantastic! I would highly recommend not renting a car, and using Uber for all your transportation needs.