Hertz

I arrived about 15 minutes early to my pickup time. I went through all the paperwork to get my car and then was informed there was a $200 deposit required on my credit card. I have never had this deposit when I was using a credit card. I have had it when I use a debit but never with a credit card. I was informed that even though I'm a Hertz​ gold club member sometimes the computer still charges the deposit and they can't do anything about it. They also couldn't accept my debit card because I was under 25. So I paused the transaction to call my bank and transfer money to my credit card so I could use it. When I returned (5 minutes later and after my appointment time) I was told that they gave my car away and they did not have any available. I could upgrade for an extra out of pocket charge though. Excuse me??? Why the hell would I have to pay more because u didn't have my car that I reserved over a week ago!!!!! I was told they might have one within two hours and I could sit and wait or come back!!!!!! I only had an hour to do this before I had to go to work. Therefore I left and was told to come back tonight. What the hell. This is by far the worst car rental experience I have ever had.