Please, please do not use Golden State Van lines to move your precious goods.
We are saddened that our grandmother's antique crystal vase (invaluable) did not cross our doorstep. Two days after delivery we're missing at least two boxes. A lot of broken glass as well as 2 lamp tables, 1 bookshelf, and decorative chair accessories all broken. We paid for 10,345 lb. but no one at Golden State will tell us what the actual poundage was and therefore we don't know if we paid a fair price.
But here's the kicker: We trusted them with an extremely sentimental custom handmade bicycle. When it didn't show up we immediately called the Golden State office and spoke to Dave. Here's what he told us: "Hmmm, it was probably stolen by the driver." For a company to have such a callous, blasé attitude toward their customers and their most treasured items is jaw-dropping and sickening.
Please, please do not use Golden State Van lines to move your precious goods. We are saddened that our grandmother's antique crystal vase (invaluable) did not cross our doorstep. Two days after delivery we're missing at least two boxes. A lot of broken glass as well as 2 lamp tables, 1 bookshelf, and decorative chair accessories all broken. We paid for 10,345 lb. but no one at Golden State will tell us what the actual poundage was and therefore we don't know if we paid a fair price. But here's the kicker: We trusted them with an extremely sentimental custom handmade bicycle. When it didn't show up we immediately called the Golden State office and spoke to Dave. Here's what he told us: "Hmmm, it was probably stolen by the driver." For a company to have such a callous, blasé attitude toward their customers and their most treasured items is jaw-dropping and sickening.