GameStop

2360 Monument Blvd, Suite 1-D, Pleasant Hill
Website: gamestop.com
Phone: +1 925-609-8870

Opening hours:
Mon10:00-21:00
Tue10:00-21:00
Wed10:00-21:00
Thu10:00-21:00
Fri10:00-21:00
Sat10:00-21:00
Sunclosed

Categories: Computers & Electronics  Establishment 

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Reviews

1
Feb 05, 2018

John Hernandez

I haven't shopped at a GameStop in years and after coming in to buy a "new" game I remembered why. This place always has a flea market shadiness feel to it and the employees are trained to make light of any concern you have of its shadiness. I checked online to see if a game for my son was available at this location. It was, awesome. I headed on over and asked for it. They asked me "new or used?" I wanted a new one since it was on sale and cheaper than their advertised used one. The employee comes back with an opened game and tells me it is new. Two employees are involved now trying to reassure me it is new and the reason it was opened was they had to have a box on display and this was the last one. Of course neither of them realized there was another box on display. They then told me they could shrink wrap it up if I wanted. The booklet inside was a little roughed up and there were fingerprints on the disc. Where else can you go where they push un-boxed, opened media to you and sell it as new? Oh yeah, a flea market. The employees thought there was nothing wrong with this practice which lets me know this is a trained tactic. Avoid this store and tactics like this, I would recommend going to a big box stores instead. A store with selling ethics like GameStop does not deserve our money. You can always go to a flea market, Craigslist or ebay for used games.


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