This store was always had great customer service until now. called to see if they had a specific sneaker before going there. Even called back a gain to double check. got there, they said they didn't have it after allThe manager was unsympathetic to the fact that money and time was was getting there and offered no solution (ordering the sneaker to the store or putting it on hold when it cam back in, 10% off next purchase) absolutely nothing. He just laughed it off. I will never go back that footlocker at the Beverly center and urge others to choose another store or at least footlocker with a better managament .
This store was always had great customer service until now. called to see if they had a specific sneaker before going there. Even called back a gain to double check. got there, they said they didn't have it after allThe manager was unsympathetic to the fact that money and time was was getting there and offered no solution (ordering the sneaker to the store or putting it on hold when it cam back in, 10% off next purchase) absolutely nothing. He just laughed it off. I will never go back that footlocker at the Beverly center and urge others to choose another store or at least footlocker with a better managament .