Finish Line

120A Sun Valley Mall Suite 121B, Concord
Website: stores.finishline.com
Phone: +1 925-686-5283

Opening hours:
Mon10:00-21:00
Tue10:00-21:00
Wed10:00-21:00
Thu10:00-21:00
Fri10:00-21:00
Sat10:00-21:00
Sunclosed

Categories: Clothing  Establishment  Shoes & Leather Goods 

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Reviews

1
Jul 03, 2018

Carol Esposito

I went in to get some shoes for my son. We had to wait forever for someone to help us because the sales associates were to busy talking to each other. I finally interrupted and got them to bring us a pair of shoes. When they brought the pair out we asked for another pair to try on. We waited forever to get the second pair of shoes, but got them. After trying on both we had put one pair to the side that I was planing on getting but my son wanted to try another pair on. I went over to ask an associate that was just standing there if we can get this third pair to try on. When I went back to were we sitting I noticed the one pair we wanted was gone, plus the other pair that we didn't want. I asked my son where the shoes went he said they just took them when he was looking at the wall. At that point I was done shopping. What horrible customer service. Apparently this store has no concern for the customer or want to sell shoes. I will not be returning to this store.

1
Oct 23, 2018

Carlos S

Customer service was lacking attentiveness along with sense of appreciation for shoppers time. With several other shoe stores in the mall save yourself the hassle and shop else where


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