A-Fasttran Moving Inc

1855 O'Toole Avenue, San Jose
Phone: +1 408-433-3388

Opening hours:
Mon08:00-20:00
Tue08:00-20:00
Wed08:00-20:00
Thu08:00-20:00
Fri08:00-20:00
Sat08:00-20:00
Sunclosed

Categories: Establishment  Moving company 

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Reviews

5
Sep 29, 2018

Tim Zhang

Having read the reviews on this moving company I decided to write one of my own, or I wouldn't be doing them justice. I have used their service for the past 6 years with 8 moves (mind me I am like a gypsy, lol). They NEVER disappoint me. With that said, I think I also understand what some of the reviewers were complaining about. Here's why I keep coming back to them when it's time for me to move again: 1. They always came promptly on the day of move. I prefer to move 1st thing in the morning , so have asked them to come at 8 am and 9 am at various times. I would always stress to the guy taking the appointment that they have to show up on time as this move cannot be delayed. And on the day before the move I always called to confirm the appointment on the following day and stress again that they have to show up on time. 2. Yes this is a company owned and run by some Chinese and the guys who come to move stuff speak little, if any, English. I speak the language so that's not a problem for me. But the guy who answers the phone should understand some basic English. If you explained showly to him and ask him to make sure the movers understand, the movers come with a work order with the boss's notes. These workers work really hard and are very careful and efficient at moving stuff. They can finish moving within 2-3 hours what other movers may take 5-6 hours to do! In the past 6 years of my 8 moves, I have not had anything broken or missing from their moves. So in addition to the lower hourly rate, their efficiency is also a reason I kept coming back to them, and that also translates into lower cost to you as their charge is based on number of hours taken, multiplied by the amount of their hourly rate. If I did not have their help to move, the 8 moves of the past 6 years would have cost me a fortune!! 3. As to tip, I always made sure I gave the two guys a big tip as they did work really hard, non-stop in order to save you time and money. They don't waste any time as soon as they arrive, they start moving things along. And sometimes for moving up or downstairs, or to a storage where my unit is far away from the elevator, they have to work extra hard to complete the job. They still took no break and just quietly did the work. For all of the above I think they deserve to be tipped well. If you are cheap on the tip, sure, they will complain. Just please try to be fair as these people are working their "you-know-what" off just barely to make ends meet here. They were happy when I tipped them well and were never "nasty" to me, like some people complained in their review. Given the above, I am going to continue using them for my future moves as well.


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