Great experience!!
My husband and I are UC Merced students and we wanted to apply for an auto loan. Although there was a mistake at first and they said that they can not open any account for us nor giving any kind of loan, the next business day I received a call from the assistant branch manager (Jayme), she apologized and wanted to make it up to us. She was very helpful and explained all the options and she was willing to call the dealership herself and make everything right. Things are not finalized yet and we are waiting for the dealership to send some documents but I hope everything goes well and we can get the loan with a low rate from EECU.
By the way, the girl helping us the first day (Michell) was nice and helpful.
Great experience!! My husband and I are UC Merced students and we wanted to apply for an auto loan. Although there was a mistake at first and they said that they can not open any account for us nor giving any kind of loan, the next business day I received a call from the assistant branch manager (Jayme), she apologized and wanted to make it up to us. She was very helpful and explained all the options and she was willing to call the dealership herself and make everything right. Things are not finalized yet and we are waiting for the dealership to send some documents but I hope everything goes well and we can get the loan with a low rate from EECU. By the way, the girl helping us the first day (Michell) was nice and helpful.