Commodore Cruises & Events

We went for the valentine cruise paid 266 for me and my husband. The confirmation email just said pier 40 so we get there all the people that purchased tickets are feeling lost not knowing what side of pier 40 this boat will arrive at plus everyone is asking each other the same question if we knew they tryed calling the number to contact them they got clicked on! There was no signs for us to know were to wait exactly. In the confirmation email clearly in bold red says boarding at 6:30 I got there at 6:10 was not able to board till 7:00pm after a long walk around the pier trying to figure out if we missed a sign. We didn't depart until 7:20 I was not the only guest saying this. Decoration wise was not the best very dark only 1 waitress ??? All this money this people and myself paid and 1 waitress serving water and champagne. It took a while until it was our turn. Food was good ! The view was great but I can pay less then 266 for a view. Very boring enevirment. Me and other guest where using our phones to play music no entertainment . I felt like I just through money in the trash! Last year in my birthday I used horn blower cruises I loves it had signs to make sure we did not get lost ! Had music we could dance to more then 1 waitress and very fun experience but wanted to give this place a try never again! Fake advertisement not worth 133 per person. To top it of I invited 5 people I felt embarrassed with this service.