AVOID THIS SHOP!!!
I hired Cliff's Auto Pro Shop to install a decoupler on my VW vanagon, modify the rear bumper to include a tow hitch, and paint the bottom rail with bed-liner. I paid $1,700 for these services and Cliff's Auto Pro Shop failed to perform these tasks in a satisfactory manner and even caused additional damage to the vehicle's transaxle.
The welding of the bumper was done in such a manner that the rear license plate hatch is no longer functional. It was not attached to the car upon delivery and cannot even be put back on the car. The license plate is now screwed to the back of the vehicle, making it impossible to check the oil and fluid levels without taking out a screwdriver and removing the plate.
Concerning the paint job, there was extensive overspray, poor preparation and missed spots.
The decoupler is a vacuum operated device used to take the Vanagon out of four-wheel drive for normal on-road operation. Yes, the decoupler was bolted onto the transaxle by Cliff but the vacuum lines were never installed, and there is now a grinding in both forward and reverse at low speeds. Moreover, the "granny gear" was completely inoperable upon delivery resulting in a complete replacement of the transaxle.
The work that was done in his shop and performed by Cliff and his "techs" was substandard, sloppy, and totally unacceptable. I have sought reimbursement from Cliff for the expenses: $7,472.65. Cliff has totally ignored this request, and has, by way of response, hired an attorney to threaten me with retaliatory litigation because of my complaints and posting on YELP. I would advise those who deal with Cliff and his auto repair shop to consider this posting and take appropriate caution.
All USA
AVOID THIS SHOP!!! I hired Cliff's Auto Pro Shop to install a decoupler on my VW vanagon, modify the rear bumper to include a tow hitch, and paint the bottom rail with bed-liner. I paid $1,700 for these services and Cliff's Auto Pro Shop failed to perform these tasks in a satisfactory manner and even caused additional damage to the vehicle's transaxle. The welding of the bumper was done in such a manner that the rear license plate hatch is no longer functional. It was not attached to the car upon delivery and cannot even be put back on the car. The license plate is now screwed to the back of the vehicle, making it impossible to check the oil and fluid levels without taking out a screwdriver and removing the plate. Concerning the paint job, there was extensive overspray, poor preparation and missed spots. The decoupler is a vacuum operated device used to take the Vanagon out of four-wheel drive for normal on-road operation. Yes, the decoupler was bolted onto the transaxle by Cliff but the vacuum lines were never installed, and there is now a grinding in both forward and reverse at low speeds. Moreover, the "granny gear" was completely inoperable upon delivery resulting in a complete replacement of the transaxle. The work that was done in his shop and performed by Cliff and his "techs" was substandard, sloppy, and totally unacceptable. I have sought reimbursement from Cliff for the expenses: $7,472.65. Cliff has totally ignored this request, and has, by way of response, hired an attorney to threaten me with retaliatory litigation because of my complaints and posting on YELP. I would advise those who deal with Cliff and his auto repair shop to consider this posting and take appropriate caution.