Chase Bank

I've been banking at this branch for years ,since the manager left a few months ago this bank has completely changed un friendly un trained and simply will not bank here anymore ,there short handed always at least an hour wait ,today I went to get in my safe deposit boxes and it was like a circus to get in my own safe deposit box ,first teller was rude to start with then said I had to come verify info and enter my social security number so I did he then said nope thats not you then asked me to enter special code etc etc after 4 attempts at what ever he was doing I said this is ridiculous asked him when all this new requirements started he said along ti me ago well I was just in it a week ago and I didn't have to jump through all those hoops the banker got his key and we went in .ive had safe deposit boxes at this bank a couplre of times over the years and never such ado non there less after 45 min I left after second teller couldn't help I me an what the hell I had my bank card my id and both safe deposit box keys and the second teller has been there as long as I have been banking there she still was in duh mode .so I'm going back closing my account safe deposit boxes and good bye chase I've never had such a horrible banking experience in all my 55 years of life .the way this bank is operating is not like any other I've ever banked at and I won't ever bank there again