My experience was that we were quoted a certain. Price to refinish out. Floors! . We emailed. Our address two n sent the contract! Which we never received. Victor, copied it down incorrectly. We. Told him. Several time that we never received it . Victor, was out to our house several time without any contract. Any way
I remodeled my whole house. I bought very good engineer wood from Ray, the owner. Because my other personal matters the floor was installed 7+ months later. After the floor was finished there're 10 boxes of wood left. I was worried because of the lapse of time I may not get refund. I talked to Ray and explained to him the situation. He listened and graciously accept my return and refunded me accordingly. Ray is cool. The whole team will do the best for their clients.