Went in here to get help with faulty massager I'd bought in Palo Alto. They told me that as I'd bought the item on sale the normal warranties don't apply. Be warned Brookstone don't stand behind their products. Infuriating visit. Avoid!
5
Aug 27, 2018
Monserrat Andujar-Geacoman
I was helped by the most knowledgeable guy and not to mention I was in such a rush he had me out the door in 15 minutes to catch my flight. All with new needed toys for my long flight home.
Went in here to get help with faulty massager I'd bought in Palo Alto. They told me that as I'd bought the item on sale the normal warranties don't apply. Be warned Brookstone don't stand behind their products. Infuriating visit. Avoid!