Brooks Complete Auto Repair Inc.

This is a positive review by one very grateful chick after a first-time, day-long visit. Picture this: single female, traveling alone in her converted bus-home, breaks down enroute to a high-powered writer's workshop. Every day she's stuck = lost money, and worse: lost opportunities. These guys - Kevin (owner), Roger (manager), Joe (expert) & others - did everything they could to take care of the issues (yep, there were multiple: eroded spark plugs causing misfires, leaking A/C), along with proactively cleaning & fixing stuff that should've been taken care of a long time ago. They kept me informed at every stage, let me make key decisions, were transparent about the costs, and accepted my AmEx. Everyone at Brooks was kind, personable, hardworking, and dog-friendly. Added to these accolades is the fact that this is where the local ambulances are serviced (!), and when a truck loaded with a crane got stuck on the railroad tracks (running in front of the shop), Kevin was one of the guys providing ideas on how to get unstuck. Next door is a hot rod fixer-upper, and in the space after that is where you can get your tires. One-stop shopping, people.