Bishop Appliance Repair

4649 Powderborn Court, San Jose
Website: bishopappliancerepair.com
Phone: +1 408-771-2827

Opening hours:
Mon09:00-17:00
Tue09:00-17:00
Wed09:00-17:00
Thu09:00-17:00
Fri09:00-17:00
Sat09:00-17:00
Sunclosed

Categories: Establishment  Home goods store 

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Reviews

5
Jul 25, 2018

Don Roberts

For those of you who are quickly scanning reviews, here's the bottom-line: Tommy came through for me in a BIG way - and got my older model Maytag Neptune washer/dryer stack working again. I'm glad I called him - and you will be, too. For those with a bit more time to find out about Tommy's heroics, keep reading... Due to the configuration of our garage, we had to have a washer/dryer stack (dryer on top, washer on bottom). We bought a top-of-the-line Maytag Neptune washer/dryer stack 15+ years ago. Up until recently, it had been been a reliable machine. But, the dryer motor started to fail - then failed completely. I thought about buying a new stack. But, they stopped making large capacity stacked washer/dryers. Who wants the condo-size drums? Not me. I found that we could buy new "stackable" washer and dryer units. But, I was looking at $2000+ for a situation where only the dryer had stopped working. I needed to get my stack working again. I found Tommy because of his overwhelming number of positive reviews on Yelp. I called and left a message - which he returned within 15-minutes. I like that... I explained my situation, and he already knew what to do. He stopped by right away to take a look and collect some model number information. Since he would be ordering a replacement dryer motor and parts, he asked for a reasonable deposit - which I was happy to provide. Maytag had a big problem (like "Class Action" size) related to the washer door's rubber gasket. Even though my stack was many years past warranty, Tommy was able to acquire a brand new factory-replacement gasket...for free. And, he just charged me a reasonable "remove & replacement" fee. I like hanging out with the repair people that come by my house (part checking on them, part enjoying seeing how repairs are made). Tommy was very pleasant to have a working conversation with...2-1/2 hours worth. He got everything replaced, and my stack has a new lease on life. There was one small thing I needed to have Tommy return for, and he took care of it without charging me a dime. Tommy's made me look like a hero to my wife for getting the dryer operational again. And, the total cost was way less than buying just one unit of the new "stackable" washer and dryer units. Thanks Tommy!


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