Bank of America Financial Center

This branch location suffers from having ineffectual and shortsighted management. They do things to cut down on their costs that comes at the expense of the customer service experience. One of these such things is without any sort of posting notification they lock their doors 45 to 30 minutes before the posted closing time. This seems like something one would share with the customer by posting the time that they accept customers as their hours of operations. Another example is that in my experience no matter how swamped they are they never have more than two tellers working the window, even though there is a half dozen of them. Don't even get me started on how unappreciated it makes me feel as a customer to watch your employees shoot the breeze with each other for 20 minutes while I'm stuck waiting in line because there's only a lone teller to deal with a dozen people.