My preferred auto parts store in Woodland. Not only is customer service the best here, parts are usually cheaper and easier to get. My most recent visit, 5/10/17, was fairly easy and quick, except the service member that helped me got me the wrong spark plugs and I didn't notice until today, thank god I didn't try putting them in last night, the thread size is 26, and the ones I need have a thread size of 19. That would have caused a lot of damage. I had even showed him the correct part number I had written down, but in the part number he had put 'M' down instead of 'K'. Will return and exchange for correct sparks.
Update 11/24/17 bad bad bad. Purchased online yesterday, picked up today and only 1 of my 4 items was picked. Had to wait 15 minutes while the clerk searched the shop for an item that ended up being out of stock because it wasn't pulled for my order. Had it refunded. Will probably do ship-to-home from now on. I feel the employees here are getting worse and worse.
My preferred auto parts store in Woodland. Not only is customer service the best here, parts are usually cheaper and easier to get. My most recent visit, 5/10/17, was fairly easy and quick, except the service member that helped me got me the wrong spark plugs and I didn't notice until today, thank god I didn't try putting them in last night, the thread size is 26, and the ones I need have a thread size of 19. That would have caused a lot of damage. I had even showed him the correct part number I had written down, but in the part number he had put 'M' down instead of 'K'. Will return and exchange for correct sparks. Update 11/24/17 bad bad bad. Purchased online yesterday, picked up today and only 1 of my 4 items was picked. Had to wait 15 minutes while the clerk searched the shop for an item that ended up being out of stock because it wasn't pulled for my order. Had it refunded. Will probably do ship-to-home from now on. I feel the employees here are getting worse and worse.