AutoZone

3901 Santa Rita Road, Pleasanton
Website: autozone.com
Phone: +1 925-469-0056

Opening hours:
Mon08:00-21:00
Tue08:00-21:00
Wed08:00-21:00
Thu08:00-21:00
Fri08:00-21:00
Sat08:00-21:00
Sunclosed

Categories: Car repair  Establishment 

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Reviews

1
Mar 10, 2018

Begimbaeva Perizat

Do not go there to check your battery! I took my car on Sunday to have it checked. A new battery was bought in Autozone half an year ago. The guy just checked it with his electronic thing and said it says "good battery". He then suggests that it could be a starter problem. I ask if he can help to jump the car, he says "oh, I'm going to lunch, ask someone else". Some guy walks by claiming to be a mechanic and his friend who also was a seller comes out and both confirm the same issue and suggest to buy a starter and take it to the service. While buying the starter, I ask him if external warranty can cover it since I already have one. My mistake was not calling first, so I still bought per his recommendation. The other mechanic guy was nice enough to jump the car even though he really didn't know that these Autozone guys don't even properly check batteries, so he just recommended to take to the shop. Next day, the real mechanic says it's a battery problem. "You gonna have to go back and ask them to install a new one". I decided not to go to the same store but elsewhere. Pretty much forced them to do comprehensive check and have them install a new one with 3 year warranty. Terrible service at this particular store. Never come back!


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